General FAQs
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What is hemp?
Hemp is a common term for certain varieties of Cannabis sativa plants that are usually high in CBD and low in THC. Whereas marijuana is a common term for Cannabis sativa plants that are high in THC and low in CBD. Hemp has a wide range of uses from medicinal to industrial industries. In short, hemp is the plant that creates CBD.
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What is CBD?
Cannabidiol or CBD is a naturally occurring compound found in the cannabis plant. It is non-psychoactive and interacts with the endocannabinoid system making it a great therapeutic natural medicine. CBD is isolated and extracted from the hemp plant and then used to make a wide range of medicinal products.
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What is CBG?
Cannabigerol or CBG is a naturally occurring compound found in the cannabis plant. It is non-psychoactive and interacts with the endocannabinoid system making it a great therapeutic natural medicine. CBG is isolated and extracted from the hemp plant and then used to make a wide range of medicinal products.
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Will CBD or CBG get my animal high?
No. CBD and CBG are non-psychoactive and won’t produce the “stoned” feeling. THC is the cannabinoid that is responsible for the producing the effects of feeling high.
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Where does our hemp extract come from?
We source our CBD and CBG from Hemp Depot who is in Colorado. Hemp Depot grows and processes hemp and is one of the largest providers of premium quality CBD.
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Is there THC in our CBD Dog Treats?
No, we use CBD or CBG Isolate. Which means our hemp derived extract is a concentrate of only one cannabinoid. Our extract is third party tested to verify of its quality.
Gourmet Hemp Dog Treats FAQs
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Do you have crunchy or soft treats?
We offer both soft and crunchy treats.
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Are your treats grain and gluten free?
Our Hemp Dog Bites in Meat & Cheese Mix flavor, Fruit Duo flavor, and Veggie Combo, as well as the Tiny Paws Sweet Potato Bites and Soft Chews Bacon & Cheese are grain-free and gluten-free. CBD Cat Treats are also grain and gluten-free.
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How do you store the dog treats?
We recommended storing your dog treats in a cool dry place away from direct sunlight.
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What is your most popular flavor and milligrams?
Hands down, Meat & Cheese Mix 12mg per treat is our top seller. We haven't a found dog yet you can resist the meaty flavor of the treat.
Processing & Shipping FAQs
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How long does it take to process my order?
Once we receive an order it can take up to 4 business days to process and prepare to ship.
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How long does it take to ship?
We offer USPS Priority Mail shipping and USPS overnight shipping. We are in central Oklahoma, so most USPS Priority Mail shipping is within 1-3 days. Please keep in mind, the post office has peak season times and sometimes they fall behind with deliveries. Once we ship a package, we send an email with the tracking number to you so if needed you can track your package.
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What is our return policy?
All sales are final however if there is an issue with your order, please contact us and we will work with you to resolve the issue.
Wholesale FAQs
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How do I get access to wholesale ordering?
For access to wholesale please fill out the Wholesale CBD Dog Treats sign up form under the wholesale tab.
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How do I get access to Bulk ordering?
For access to bulk pricing please fill our the Wholesale CBD Dog Treats sign up form under the wholesale tab.
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How long does it take to process wholesale orders?
Most wholesale orders can be processed within 4 business days.
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How long does it take to process bulk orders?
Bulk orders vary on the processing time. Most bulk orders can be processed within 7 business days, but some items may take longer. Please contact us for more info.
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How are bulk orders shipped?
Bulk orders are large orders of dog treats only. They are purchased by the amount of treats and not bags. When we pack the order, we place the treats in Ziploc baggies and carefully package them in our shipping boxes. We use bubble wrap or peanuts or any other packaging material to ensure the treats receive the least amount damage during transit.
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What is Private Labeling?
Private label is where we make the product for you and put your label on it instead of ours. We can also send you the product and you can label it.
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How do I order Private label products?
Private labeling is custom so you will need to contact us to start the process. You can email us at info@cbddogtreats.com or call us at (503) 420-7775
CBD Dog Treats FAQs
If you still have questions after going through the list of CBD Dog Treats FAQs please feel free to contact us through the "Contact Us" page